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 Enhancing reproductive health services in Region III TRAINING 3 Family Planning Council 260 South Broad Street, Suite 1000 Philadelphia, PA 19102 Phone: (215) 985-2636 Fax: (215) 732-1252 E-mail: Training3@familyplanning.org Training 3 is supported by the Department of Health and Human Services, Office of Population Affairs and Centers for Disease Control and Prevention. Our History and Mission Our Services Our Programs Popular Training Courses  Our History & Mission For 21 years TRAINING 3 has served as the DHHS Region III General Family Planning Regional Training Center. We are one of ten such national centers. Region III includes Pennsylvania, Delaware, Maryland, Virginia, West Virginia and the District of Columbia. Our mission is to identify and respond to the training needs of family planning service providers throughout the region by designing, delivering, and evaluating the most effective training programs that support human performance improvement. top of page Our Services Training Training is the cornerstone of TRAINING 3 services. Training is available on a broad range of family planning-related topics, and is designed and delivered to clinicians, counselors, managers, and other staff. The training focuses on providing specialized, science-based information tailored to the needs of participants. Training addresses the clinical, managerial, psychosocial, environmental, and sociopolitical issues that affect family planning staff and/or clients. Development and Performance Improvement Services TRAINING 3 guides organizations, programs, and individuals through the often difficult task of growing and changing. In addition to training, TRAINING 3 can work with you and/or your organization to learn and implement skills, make decisions, and develop systems that are supportive of and conducive to improvement. These services include, performance consulting, coaching, meeting planning and facilitation, strategic planning, missioning and visioning, a lending library, the development of job aids and the administration of personality inventories and reports. top of page Our Programs General Family Planning Training This core training project supports Title X priorities by ensuring that Title X provider staff throughout the region have the skills, knowledge and attitudes necessary to deliver effective, comprehensive family planning services. Training is available on a broad range of family planning topics, and is designed and delivered to clinicians, counselors, managers, and other staff. The training focuses on providing specialized, science-based information tailored to the needs of recipients. Training addresses the clinical, managerial, psychosocial, environmental, and sociopolitical issues that affect family planning staff and/or clients. TRAINING 3 uses a variety of design, delivery, and evaluation methods, including performance consulting, workshops, conferences, satellite broadcasts, and technical assistance. Technical Support The scope of this project is to provide Title X grantees in Region III with expert consultation within the broad areas of organization, administration, and clinical practice. Activities resulting from this project have included assessing and improving program areas and internal management processes. Technical support also includes developing and/or improving the capacity for electronic communication and other advanced technology capacity throughout the Region. HIV Prevention Counciling Training and Service Integrationrention Counseliraining and Servie tegrati This project provides family planning staff throughout Region III with the ability to effectively integrate HIV prevention counseling and testing services. By providing performance consulting, training and technical assistance, TRAINING 3 works within this project to increase the availability of HIV prevention services in family planning clinics by assisting them in designing, implementing, and evaluating service integration plans. Teen Pregnancy Prevention Training This project strives to ensure that teen pregnancy prevention programs throughout Region III are informed by best practice models. By providing workshops, conferences, and technical assistance, TRAINING 3 works with Title X grantees and community-based coalitions throughout the Region to assist with formulating partnerships and linkages, and to disseminate information about best practice models. top of page Popular Training Courses: Introduction to Family Planning This program provides a comprehensive overview of current issues specific to family planning settings. Basic birth control and sexually transmitted disease information is reviewed along with key counseling skills. This is an introductory training program designed for all staff with client contact. Counseling Dynamics Learn how to be most effective in a counseling session. Designed for all family planning and health care staff who provide counseling services, this program teaches staff client-centered counseling concepts and skills and ways to consolidate information to address multiple issues during a counseling session. Client-Centered Pregnancy Options Counseling This dynamic and participatory training presents an overview of client-centered counseling skills and practice work specifically useful in options counseling. It can be useful as an initial exposure to such skills or as a refresher course for more seasoned counselors. This program considers actual case studies of options counseling clients and allows participants to practice applying counseling skills to these cases. Such cases may include: a client who is frightened, ambivalent, or confused; clients who are pregnant and HIV positive; clients seeking Emergency Contraception; women who have repeated unintended pregnancies, and clients who are minors. Participants will also have the opportunity to explore their own feelings and responses to this challenging work. Greeting and Meeting: How to be Fabulous at the Front Desk First impressions are everything. Front desk staff are in the precarious position of having to remain courteous and patient in situations which are often hectic and seemingly unmanageable. Front desk staff usually perform multi-faceted tasks and are depended upon to keep clinic operations running smoothly. This session helps front desk staff learn how to manage their varied tasks while exhibiting superior customer service. Reaching Out, Recruitment, and Retention The competitive arena of health care today creates unique challenges for family planning programs. It is imperative that family planning programs implement effective ways for recruiting new clients and retaining existing clients. This course helps participants strategize new ways to ensure that their agency meets the needs of their clients and the community. How to Provide Excellent Interpreter Services Efforts to reach underserved populations often requires the use of interpretation services. This program is designed both for staff who are interpreters and for staff who work with interpreters. Legal and ethical issues of interpretation services are discussed. Roles and responsibilities are clarified. Strategies to develop resources for interpretation services are developed. On-the-Job Training You have been on the job for 6 months. All of a sudden you are the "expert" and are asked to train the new hire. While you know how to do your job, and you do it well, do you know how to teach someone else how to do it ? This course teaches you how to help others learn. Partnerships in Teen Pregnancy Prevention Few teen pregnancy prevention programs incorporate a youth development approach, providing the capacity and motivation to delay the onset of early sexual involvement. The challenge for today's program planners is to link prevention and youth development. Creating linkages to support community-based efforts for enhancing services to teens is a practice that best serves the needs of adolescents and enhances program efforts to help teens avoid teen pregnancy. This course promotes partnerships and creating effective grassroots movements by working with local communities. Businesses, media, faith-based groups, schools, parents and family planning clinics learn to work together to strategically promote teen pregnancy prevention. Partner Management Services This course helps staff learn skills, strategies, and techniques to conduct client-centered partner management services. Tailored to the services provided by you or your agency, management methods such as partner elicitation, partner referral, and partner notification can be reviewed, while providing staff with opportunities to develop strategies to overcome personal and professional barriers to providing such services. Legal and ethical issues are discussed. HIV Prevention Counseling This course is designed to improve the ability of counselors and clinicians in a variety of health care settings to assist their clients in reducing their risk of acquiring or transmitting HIV. After completing this course, participants will be able to apply effective and efficient client-centered communication skills to help a client to improve his/her self-perception of risk; negotiate a realistic and incremental risk-reduction plan; support behavior changes the client has already attempted; support the client in making a decision about testing and preparing for the result; and help the client who tests to begin to integrate the result emotionally, behaviorally, and socially. To Fee or Not to Fee This workshop is designed to help family planning and health care service providers understand the importance of appropriate fee assessment and federal policy governing poverty guidelines. Medicaid, managed care, and other relevant programs and resources are discussed. Participants will problem-solve and practice ways to reduce barriers to appropriate fee assessment while maintaining client-centered services. Unlocking the Potential Personality related differences often serve as barriers to effective counseling and education, as they are the source of much misunderstanding and miscommunication. This workshop helps you explore how your personality type influences your interactions with clients and co-workers. You will receive your own personality type profile report, based on the Myers Briggs Type Indicator (MBTI), the world’s most used personality assessment tool. Personality-related counseling and education issues are addressed. Management of Abnormal Pap Smears This course helps participants identify methods for diagnosing, classifying, treating, and follow-up on abnormal pap smears. Developments in pap smear technology are analyzed. The association between STDs, dysplasia, and pap results are explained. Preventing Sexual Coercion Among Adolescents Is your clinic dealing with young teens whose sexual partners are significantly older? Research shows that teen girls are less likely to use contraception and are at greater risk of acquiring sexually transmitted diseases. Title X programs must recognize the important role they play in counseling minors on resisting sexual coercion. In this course participants learn about state statutory rape and sexual abuse laws; discuss ways to encourage young teens to "think twice" before dating someone "too old"; and identify opportunities for encouraging family participation in their sexual decision-making. STD and Contraceptive Updates Updates can be provided to staff on sexually transmitted diseases, discussing prevention, diagnosis, and treatment issues surrounding the provision of STD services. Updates can also be provided to staff on methods of contraception, discussing the current and future methods. The action, risks, and benefits of each method are explained. Lending Library Books, video and audio cassettes, and education and training curriculums can help provide family staff with job-related information, or with convenient tools to assist in their job. Such materials are available for loan to family planning staff who work within DHHS Region III (PA, DE, MD, DC, VA, and WV) from TRAINING 3's Lending Library, addressing a host of family planning-related medical and psychosocial topics. TRAINING 3's Lending Library materials currently available address such topics as:
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