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Enhancing reproductive health services in Region III

TRAINING 3
Family Planning Council
260 South Broad Street, Suite 1000
Philadelphia, PA 19102

Phone: (215) 985-2612
Fax: (215) 732-1252
E-mail: Training3@familyplanning.org
Website: www.training3info.org

Training 3 is supported by the Department of Health and Human Services, Office of Population Affairs and Centers for Disease Control and Prevention.

Our History and Mission
Our Services
Our Programs
Select Training Courses


Our History & Mission

Since 1981, TRAINING 3 has served as the DHHS Region III General Family Planning Regional Training Center. We are one of ten such national centers. Region III includes Pennsylvania, Delaware, Maryland, Virginia, West Virginia, and the District of Columbia. Our mission is to identify and respond to the training needs of family planning service providers throughout the region by designing, delivering, and evaluating the most effective training programs that support human performance improvement.

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Our Services

Training
Training is the cornerstone of TRAINING 3 services. Training is available on a broad range of family planning-related topics, and is designed and delivered to clinicians, counselors, managers, and other staff. The training focuses on providing specialized, science-based information tailored to the needs of participants. Training addresses the clinical, managerial, psychosocial, environmental, and sociopolitical issues that affect family planning staff and/or clients.


Development and Performance Improvement Services
TRAINING 3 guides organizations, programs, and individuals through the often difficult task of growing and changing. In addition to training, TRAINING 3 can work with you and/or your organization to learn and implement skills, make decisions, and develop systems that are supportive of, and conducive to improvement. These services include, performance consulting, coaching, meeting planning and facilitation, strategic planning, missioning and visioning, a lending library, the development of job aids and the administration of personality inventories and reports.

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Our Programs

General Family Planning Training
Supported by the Office of Population Affairs, this core training project supports Title X priorities by ensuring that Title X provider staff throughout the region have the skills, knowledge, and attitudes necessary to deliver effective, comprehensive family planning services. Training is available on a broad range of family planning topics and is designed and delivered to clinicians, counselors, managers, and other staff. The training focuses on providing specialized, science-based information tailored to the needs of recipients. Training addresses the clinical, managerial, psychosocial, environmental, and sociopolitical issues that affect family planning staff and/or clients. TRAINING 3 uses a variety of design, delivery, and evaluation methods, including performance consulting, workshops, conferences, satellite broadcasts, and technical assistance.

Technical Support
Also supported by the Office of Population Affairs, the scope of this project is to provide Title X grantees in Region III with expert consultation within the broad areas of organization, administration, and clinical practices. Activities resulting from this project have included assessing and improving program areas and internal management processes. Technical support also includes developing and/or improving the capacity for electronic communication and other advanced technology capacity throughout the Region.

HIV Prevention Integration into Reproductive Health Settings
Supported by the Centers for Disease Control and Prevention, this project improves the integration of family planning and HIV services within reproductive health programs throughout Region III. Through performance consultation, training, and technical assistance, TRAINING 3 assists reproductive health providers with designing, implementing, and evaluating service integration plans. Integration plans address the provision of HIV screening and related services in family planning settings, as well as the provision of family planning services in HIV care settings.

Promoting Adolescent Reproductive Health
Also supported by the Centers for Disease Control and Prevention, this project assists state, local, and community organizations throughout Region III with selecting, implementing, and evaluating science-based approaches to teen pregnancy prevention and adolescent reproductive health. Through performance consultation, training, and technical assistance, TRAINING 3 helps organizations build their capacities to effectively promote adolescent reproductive health and provide related services.

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Select Training Courses:

Client-Centered Pregnancy Options Counseling
This dynamic and participatory training presents an overview of client-centered counseling skills and practice work specifically useful in options counseling. It can be useful as an initial exposure to such skills or as a refresher course for more seasoned counselors. This program considers actual case studies of options counseling clients and allows participants to practice applying counseling skills to these cases. Such cases may include: a client who is frightened, ambivalent, or confused; clients who are pregnant and HIV- positive; clients seeking Emergency Contraception; women who have repeated unintended pregnancies; and clients who are minors. Participants will also have the opportunity to explore their own feelings and responses to this challenging work.


Counseling Dynamics
Learn how to be most effective in a counseling session. Designed for all family planning and health care staff who provide counseling services, this program teaches staff client-centered counseling concepts and skills, and ways to consolidate information to address multiple issues during a counseling session.


Greeting and Meeting: How to be Fabulous at the Front Desk
First impressions are everything. Front desk staff are in the precarious position of having to remain courteous and patient in situations which are often hectic and seemingly unmanageable. Front desk staff usually perform multi-faceted tasks and are depended upon to keep clinic operations running smoothly. This session helps front desk staff learn how to manage their varied tasks while exhibiting superior customer service.

HIV Prevention Counseling
This course is designed to improve the ability of counselors and clinicians in a variety of health care settings to assist their clients in reducing their risk of acquiring or transmitting HIV. After completing this course, participants will be able to apply effective and efficient client-centered communication skills to help a client to improve his/her self-perception of risk; negotiate a realistic and incremental risk-reduction plan; support behavior changes the client has already attempted; support the client in making a decision about testing and preparing for the result; and help the client who tests positive to begin to integrate the result emotionally, behaviorally, and socially.

How to Provide Excellent Interpreter Services
Efforts to reach underserved populations often requires the use of interpretation services. This program is designed both for staff who are interpreters and for staff who work with interpreters. Legal and ethical issues of interpretation services are discussed. Roles and responsibilities are clarified. Strategies to develop resources for interpretation services are developed.

Introduction to Family Planning
This program provides a comprehensive overview of current issues specific to family planning settings. Basic birth control and sexually transmitted disease information is reviewed along with key counseling skills. This is an introductory training program designed for all staff with client contact.

Management of Abnormal Pap Smears
This course helps participants identify methods for diagnosing, classifying, treating, and following up on abnormal pap smears. Developments in pap smear technology are analyzed. The association between STDs, dysplasia, and pap results are explained.

On-the-Job Training
You have been on the job for 6 months. All of a sudden you are the "expert" and are asked to train the new hire. While you know how to do your job, and you do it well, do you know how to teach someone else how to do it? This course teaches you how to help others learn.

Partner Management Services
This course helps staff learn skills, strategies, and techniques to conduct client-centered partner management services. Tailored to the services provided by you or your agency, management methods such as partner elicitation, partner referral, and partner notification can be reviewed, while providing staff with opportunities to develop strategies to overcome personal and professional barriers to providing such services. Legal and ethical issues are discussed.

Partnerships in Teen Pregnancy Prevention
Few teen pregnancy prevention programs incorporate a youth development approach, providing the capacity and motivation to delay the onset of early sexual involvement. The challenge for today's program planners is to link prevention and youth development. Creating linkages to support community-based efforts for enhancing services to teens is a practice that best serves the needs of adolescents and enhances program efforts to help teens avoid teen pregnancy. This course promotes partnerships and creating effective grassroots movements by working with local communities. Businesses, media, faith-based groups, schools, parents, and family planning clinics learn to work together to strategically promote teen pregnancy prevention.

Preventing Sexual Coercion Among Adolescents
Is your clinic dealing with young teens whose sexual partners are significantly older? Research shows that teen girls are less likely to use contraception and are at greater risk of acquiring sexually transmitted diseases. Title X programs must recognize the important role they play in counseling minors on resisting sexual coercion. In this course participants learn about state statutory rape and sexual abuse laws, discuss ways to encourage young teens to "think twice" before dating someone "too old", and identify opportunities for encouraging family participation in their sexual decision-making.

Reaching Out, Recruitment, and Retention
The competitive arena of health care today creates unique challenges for family planning programs. It is imperative that family planning programs implement effective ways for recruiting new clients and retaining existing clients. This course helps participants strategize new ways to ensure that their agencies meet the needs of their clients and their communities.

STD and Contraceptive Updates
Updates can be provided to staff on sexually transmitted diseases, discussing prevention, diagnosis, and treatment issues surrounding the provision of STD services. Updates can also be provided to staff on methods of contraception, discussing current and future methods. The action, risks, and benefits of each method are explained.

To Fee or Not to Fee
This workshop is designed to help family planning and health care service providers understand the importance of appropriate fee assessment and federal policy governing poverty guidelines. Medicaid, managed care, and other relevant programs and resources are discussed. Participants will problem-solve and practice ways to reduce barriers to appropriate fee assessment while maintaining client-centered services.

Unlocking the Potential
Personality related differences often serve as barriers to effective counseling and education, as they are the source of much misunderstanding and miscommunication. This workshop helps you explore how your personality type influences your interactions with clients and co-workers. You will receive your own personality type profile report, based on the Myers Briggs Type Indicator (MBTI), the world’s most used personality assessment tool. Personality-related counseling and education issues are addressed.

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